OUR OFFICE IS CLOSED During Phase 1 MCO & EMCO BUT WE ARE STILL PROVIDING ALL SUPPORT ONLINE. #STAYSAFE

Terms & Conditions

1. PURCHASE OF PRODUCT

1.1 By accessing into our website (www.aqilmedic.my), one is indirectly getting agreed with any or all the rules, regulations, policies and as well as instructions with regards to the purchase of the products. (Aqil Medic Sdn Bhd) reserves the rights to revise all those rules, regulations, policies and instruction from time to time if the amendments are needed and therefore we exclude any complains against the revisions of a particular product is being revised.

1.2 Aqil Medic Sdn Bhd is an online shopping website where it provides medical instruments to be available to potential buyers. Since it is an online shopping, one must consider the rules and regulation that has been stated. During the course of purchasing our products online, you may place the order by completing the Order Form from the selected area and click the relevant button to submit the form. Aqil Medic Sdn Bhd will not accept any orders which come through in any other ways.

1.3 Aqil Medic Sdn Bhd shall be beneath no liability in respect of any defect arising from unsuitable or improper use, defective installation or authorization by the client or third parties, truthful wear and tear, wilful injury, negligence, abnormal operating conditions, defective or negligent handling, improper maintenance, excessive load, unsuitable operative materials and replacement materials, poor work, unsuitable foundation, chemical, electro-technical/electronic or electrical influences, the client or third parties’ failure to follow manufacturer’s directions, misuse or alteration or repair of the product.

1.4 Aqil Medic Sdn Bhd shall be underneath no liability some in respect of any defect within the merchandise arising when the termination of the applicable Product pledge, if any.

1.5 Aqil Medic Sdn Bhd will give the official invoice along attached with the physical goods. With regards to the courier company that we contract, Aqil Medic Sdn Bhd has all the discretion as to the types of courier that we choose.

1.6 VALIDITY AND PRICE GUARANTEE

We reserve the right to vary prices of our products in the event of changes in exchange rates or price rises made by wholesalers or other suppliers or freight costs and/or unforeseen economic circumstances. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the order which may result in cancellation fees. In the case of human or computer error Aqil Medic Sdn Bhd reserves the right to re-invoice for the correct price or service.

2. INTELLECTUAL PROPERTY

2.1 If you are an intellectual property right owner (IPR Owner) or an agent duly authorised by an IPR Owner (IPR Agent), regarded that your right or your principal’s right has been infringed, please do humbly notify us in writing or email to us and provide us the following legal documents to support your claim. Please do give us the time to process and to investigate the information provided. We will respond to your complaint as soon as it is practicable.

2.2 Complains under this Section 8 must be given in the shape recommended by Aqil Medic, which might be refreshed every now and then, and must incorporate at any rate the accompanying: (an) a physical or electronic mark of an IPR Owner or IPR Agent (all in all, “Witness”); (b) a depiction of the sort and nature of protected innovation right that is professedly encroached and verification of rights; (c) points of interest of the posting which contains the affirmed encroachment; (d) adequate data to enable to contact the Informant, for example, Informant’s physical address, phone number and email address; (e) an announcement by Informant that the grievance is recorded on great confidence conviction and that the utilization of the licensed innovation as recognized by the Informant is not approved by the IPR Owner or the law; (f) an announcement by the Informant that the data in the notice is precise, reimburse us for any harms we may endure thus of the data given by and that the Informant has the suitable right or is approved to follow up for IPR Owner’s sake to the protestation.

2.3 This clause particularly focuses on anyone who misuses Aqil Medic website or even our products. This is mainly to avoid anyone who intends or misuse our website. One can be held liable for misusing this following website without Aqil Medic’s consent.

3. PAYMENT

3.1 Billplz (Online Banking)
Aqil Medic uses Billplz as our default secure online banking payment Gateway that allows buyers to make payment through this system. This gateway is safer and has been authorized by our company.

3.2 PayPal (Online Banking)
As an alternative, we also supports PayPal secure credit/debit card payment gateway. In order to purchase through your PayPal account or credit/debit card, buyer bears any losses resulting to the transactions that has been taken place that never reaches our system.

4. AVAILIBILITY

4.1 Products on our site might indicate level of stock do not necessarily guarantee the products availability. We reserve the rights to cancel existing orders or discontinue the sale of the product.

5. QUESTIONS AND COMPLAINT

5.1 If a buyer have any doubts to be cleared or any questions that need to be posted, please don’t hesitate to contact AqilMedic, as we will look upon from time to time to improve our service to be better in the future.

6. RISK OF DAMAGE OR LOSS

6.1 Risk of damage or loss of the Products should go to the Customer at the course of delivery, or if the Customer wrongfully neglects to take the delivery of Products, at the time when Seller has offered the delivery of the product.

7. RIGHT TO SUBCONTRACT

7.1 Third Party should be qualified for delegate as well as subcontract any rights or commitments under these Terms and Conditions of Sale to AqilMedic or any of AqilMedic assigned specialist co-ops, subcontractors and additionally operators.

8. SEVERABILITY

8.1 If any time that any of the provision in this terms and condition of sale shall become or otherwise as to be illegal, invalid, unenforceable in any respect , the particular provision shall be not be affected or impaired and shall continue to be illegal, invalid, or enforceable provision was severed from these Terms and Condition of AqilMedic.

9. AMENDMENTS

9.1 AqilMedic has all the rights to amend any changes in this Terms and Condition. Therefore, AqilMedic shall not be liable for the changes that have been amended.

9.2 If there is any typographical errors found in the product description, invoice, clerical or any error or omissions that have been posted on AqilMedic part shall be subject to correction without any liability on AqilMedic part.

10. CURRENCY

10.1 Money reference under this Terms and Condition of Sale shall be in Malaysian Ringgit (MYR).

11. ISSUE WITH THE PRODUCT USAGE

11.1 We are not liable for any problems which arises from the product usage, including but are not limited to damage, injury, safety issues.

12. RATINGS AND REVIEWS

12.1 Buyers may post any comments, photos, videos, and as well as ratings at the reviews column. One shall respect and only give reviews which are decent. AqilMedic has all the rights to remove if the ratings and reviews are irrelevant to the site.

13. GOVERNING LAWS

13.1 This agreement shall be governed by and interpreted in accordance with our Malaysian Constitution and relevant area of Corporate and Cyber Law.

14. OTHERS

Besides this Terms and Condition policy, use of the services is also governed by the following policies, which are also incorporated into this agreement.

14.1 Privacy Policy

14.2 Delivery Policy

14.3 Return and Refund Policy

Last Updated : 25 March 2020

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